REASONS TO INVEST
PERSONALISED ON HOLD MESSAGES
Personalised On Hold Messages allows you to leverage your business in several ways.
If on the one hand, it means whoever calls your company is given a suitable welcome, it also means the call is established and you won’t miss it. This is an excellent channel for you to present your products and services, promotions or current news. The person who calls wants information about your company and consequently, is in the exact frame of mind to assimilate information that you give. Your company’s image will be strengthened with a message, music, a voice and the service you extend to your client or partner.
RECEPTION
Communicate directly with your target audience
Don’t leave callers in silence
Answer the most frequently asked questions immediately
COMMUNICATION
Promote other company channels (site, social networks)
Dynamic Communication (updated content)
Message in different languages
PROMOTION
Promote products and services: take advantage of 100% customer attention
Inform about promotions and news
BUSINESS
Support the professional image of your company
Reduce lost calls and lost business
IVR / Voice Prompts
Interactive Voice Response or Voice Prompts or Voice Greetings give greater efficiency in the call answering service of any company or call centre. Whoever calls the company is welcomed in accordance with company policy and is immediately directed to the contacts most useful to them. This process takes advantage of the time the caller is on hold to present your company’s products and services.
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- Welcomes callers
- Facilitates answering service
- Orientates the caller with option menus
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- Informs callers about products/services
- Allows for a personalised messages for clients
- Supports the professional image of the company
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- Reduces lost calls and business
- Guaranteed professional speaker with correct diction
- Optimizes Call Centre services and communication servers.
Radio Spots
A dynamic advertising support with several features: Voice, Text, and Music.
Easy Access to all target audiences, this is an instrument that amplifies the effect of any message.
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TARGET AUDIENCE
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- Flexible management of timings and productions
- Efficient segmentation of target audience
- Low cost per contact
- High repetition rates.
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- Source of information/training
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- Introduces the company and its profile (mission, vision, values)
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- Communicates the brand and its activities
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- Promotes awareness.
Corporate video
A corporate video has the main advantage of promoting companies in a dynamic and appealing way, in addition to being a source of institutional information with high credibility and huge impact. This format is suitable for all types of audiences: customers, partners, and employees, and can be shown through a broad spectrum of channels: internal events, motivational events, internal TV channels, websites, social networking, email and meetings with customers.